What are cookies?
Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful, because they allow a website to recognise a user's device.
Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however it also covers these alternate mechanisms.
More information about cookies can be found on allaboutcookies.org.
How cookies make our website safer and easier to use
Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.
Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as Chetwood isn't responsible or liable for their privacy practices.
Cookies we use
We’ll never sell your details onto any third parties and we’ll only share your information with your consent.
Below is a full list of the cookies used by BetterBorrow and Chetwood, along with a description of what they are used for.
Strictly necessary cookies
These cookies ensure that our website and services function properly.
|CSRF token||This token is a huge, impossible-to-guess random number that protects you while you browse our site.|
|Language||Sets a cookie such as 'en' so that we know what language we should serve pages to you in.|
These cookies help us work out what users like and don’t like, and how we can improve things for you.
|Google Analytics Suite||We use Google Analytics to track how our customers interact with our site. This helps us make decisions that improve customer experience and engagement. We don’t collect personally identifiable information.|
|Hotjar||Hotjar is an analytics and behaviour tool that we use to understand how our website is used and improve usability. The cookies carry no personally identifiable information.|
|Google Adwords||We use Google Adwords to show adverts across Google’s network. These cookies help us improve our adverts. They don’t contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information.|
What if I don't want to accept cookies?
You can block or restrict cookies set by any website through the browser settings on each browser you use, on each device you use to access the Internet.
Please be aware that some of our services, for example, logging into your account, will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your Internet browser.
For information on how to do this on a wider variety of browsers go to allaboutcookies.org.